The Importance of Firmware Updates & OEM Parts

Struggling with troubleshooting a stubborn HP Laserjet Printer? It may be as easy as a Firmware Update. I recently repaired an HP Laserjet 4250n Printer that had sporadic 13.01 Paper Jams as well as 49.4200 Errors and 49.CF1 Service Errors. Surprisingly, the Paper Jams and the Formatter Errors (49 errors) were related to an old version of HP's firmware. In May, HP just released the newest firmware for the HP Laserjet 4250 Series 08.015.0 (23 May 2008) and I recommend upgrading via HP's WebJetadmin Software or FTP Method ASAP. Onto a little clone vs. OEM discussion...

At STRS, we always use the highest quality HP Parts. Most of the time these are OEM (Original Equipment Manufacturer), but sometimes we find clone parts that are of the same quality as OEM. Unfortunately, we have also found some clone parts put in Cheap HP Printers are not worth the savings. I've been so frustrated troubleshooting an entire printer, only to find that the brand new part you put in is malfunctioning. In one case an Hewlett Packard 4200 Series Pickup Roller's rubber was spinning independently of the plastic, which is not supposed to happen. Through our experience, we use the best parts for our Refurbished Printers, Refurb Scanners and Tabloid Printers.

Go Green with Digital Senders and You'll Save More Than Trees

These days in the business world it is getting harder and harder to reduce costs associated with day to day operations. At the same time there is a growing awareness of the ecological impact business operations can make. The old paradigm would dictate that one must focus on profit at the expense of the environment, or vice versa. Today, however, many businesses are realizing that it is quite possible to make eco-friendly choices that can actually increase their bottom line. Take for instance going paperless with HP Digital Sender Scanners. The HP 9100C Digital Sender Scanner allows you to scan and send files to others via email, send files to a networked Office Printer or copier, or send files with a LAN based fax program. Free up valuable space by archiving files to a digital storage device rather than using cumbersome filing cabinets. The HP 9200C Color Digital Sender Scanner features the same outstanding functionality of the HP9100C but with added features and benefits. The HP9200C has a higher resolution scan, has the ability to make color scans, includes an interactive touchscreen control panel, and has an enhanced embedded network interface. When you consider buying either of these sender/scanners from a refurbished equipment dealer, know that you will save money normally spent on consumables while also saving time through enhanced worker productivity. With this in mind, isn't going green easier, and smarter, than you thought?

Going Paperless with Digital Senders

Lately at str-s.com, we have been refurbishing and selling more and more HP Digital Sender Scanners. Companies are starting to convert all of their files to pdf or other digital formats. Some of the more popular models we sell are the HP Digital Sender 9100C C1316A, and the HP 9200C Digital Sender Scanner C5916A. We have found these to be the most reliable and quickest ADF Input Scanners. As part of our refurb process, we replace the pickup rollers just like our HP Laserjet Printers, clean the flat bed glass inside and out and replace the plastic mylar strips for perfect scan quality.